1. Ask yourself: “Who should do what differently?”
2. Identify at which step in the 5-Step Process the failure occurred.
3.Identify the principles that were violated.
4. Avoid Monday morning quarterbacking.
5. Don’t confuse the quality of someone’s circumstances with the quality of their approach to dealing with the circumstances.
6. Identifying the fact that someone else doesn’t know what to do doesn’t mean that you know what to do.
7. Remember that a root cause is not an action but a reason.
8. To distinguish between a capacity issue and a capability issue, imagine how the person would perform at that particular function if they had ample capacity.
9. Keep in mind that managers usually fail or fall short of their goals for one (or more) of five reasons.
Source:
Ray Dalio’s Book Principles
