1. Get a threshold level of understanding.
2. Avoid staying too distant.
3. Use daily updates as a tool for staying on top of what your people are doing and thinking.
4. Probe so you know whether problems are likely to occur before they actually do.
5. Probe to the level below the people who report to you.
6. Have the people who report to the people who report to you feel free to escalate their problems to you.
7. Don’t assume that people’s answers are correct.
8. Train your ear.
9. Make your probing transparent rather than private.
10. Welcome probing.
11. Remember that people who see things and think one way often have difficulty communicating with and relating to people who see things and think another way.
12. Pull all suspicious threads.
13. Recognize that there are many ways to skin a cat.
Source:
Ray Dalio’s Book Principles
